Technical Support Specialist
6 days ago
**Job Summary**
A highly skilled Technical Support Specialist is needed to provide top-tier support to our clients. The ideal candidate will have a strong background in hardware and software repair, and be able to troubleshoot complex issues.
**Key Responsibilities**
- Provide hands-on support for PC hardware and software
- Diagnose and repair computer systems, hardware, and peripherals
- Document and maintain user account information, including rights, security, and systems groups
- Train employees and identify, analyze, and repair product failures
**Requirements**
- 3-6 years of experience in technical support
- Strong knowledge of PC hardware and software
- A+ certification is a plus
**About AA2IT**
We are a leading provider of IT services, committed to delivering exceptional support to our clients. Our team is dedicated to providing top-tier support and solutions to meet the evolving needs of our clients.
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