Client Services Representative

4 weeks ago


MagstattleBas, Grand Est, United States National Indemnity Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Client Services Specialist to join our team at National Indemnity Company. As a key member of our Berkshire Hathaway Group, you will provide exceptional service to agents, insureds, claimants, and other stakeholders.

Key Responsibilities
  • Provide outstanding customer service through phone, email, and other communication channels.
  • Direct calls and emails to the appropriate individual or department, ensuring seamless communication and resolution.
  • Support various business units by handling daily workflow transactions, including misdirected or returned emails, indexing, submission preparatory work, and basic correspondence.
  • Process written requests from agents and insureds for copies of policy loss runs in accordance with procedures.
Requirements
  • High school diploma or equivalent and two years of college or equivalent work experience.
  • Excellent communication and interpersonal skills, with a positive attitude and ability to work effectively with internal and external stakeholders.
  • Strong attention to detail and ability to work accurately in a fast-paced environment.
  • Active listening skills and ability to provide clear and concise information.
What We Offer

We offer a comprehensive benefits package, including health, vision, dental, life, and disability insurance, as well as a 401(k) with company match. We also provide 100% upfront tuition reimbursement to regular, full-time employees and a state-of-the-art on-site gym.



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