Chief Technology Officer

4 weeks ago


Baltimore, Maryland, United States H&S Bakery Inc Full time

Job Summary

The H&S Family of Bakeries is seeking a highly skilled and experienced Director of IT to lead the strategic and operational functions of the IT department. This role will play a critical part in managing IT operations across manufacturing and distribution environments, ensuring seamless network services, system uptime, and security.

Key Responsibilities

  • Develop and implement IT policies, systems, and strategies aligned with business goals.
  • Identify and recommend upgrades, configurations, and new technology solutions to meet organizational needs.
  • Provide strategic guidance to upper management regarding technology trends and solutions.
  • Build strong relationships with technology vendors and create cost-effective contracts.
  • Manage all IT-related purchases, including software, equipment, and maintenance agreements.
  • Approve vendor invoices and manage coding for IT-related expenses.
  • Lead and supervise a team of 8 IT professionals, handling recruitment, performance management, and employee concerns.
  • Ensure 24/7/365 support availability for end-users and the IT team.
  • Oversee the organization's help desk ticketing system and maintain timely issue resolution.
  • Maintain the company's security key fob system and oversee VoIP telephone systems and the wide-area network.
  • Manage and approve timesheets for IT staff and vendor invoices.
  • Serve as the Project Manager for the Infor M3/MIT M Cloud ERP migration.
  • Collaborate with external consulting companies to ensure smooth ERP migration processes.
  • Coordinate meetings, tasks, and material delivery timelines to keep projects on track.
  • Lead IT projects involving software and hardware implementation from conception to delivery.
  • Ensure network services are available with minimal downtime.
  • Oversee data availability and implement disaster recovery plans where necessary.
  • Ensure compliance with cybersecurity protocols across the organization.

Requirements

  • Bachelor's degree in information technology, Computer Science, or related field (master's preferred).
  • Strong background in business analysis, particularly in manufacturing or distribution environments.
  • Extensive experience with ERP systems, especially Infor M3/MIT M Cloud.
  • Proven track record of IT project management, including hardware and software implementations.
  • Hands-on experience managing a help desk and network systems.
  • Strong vendor management experience with a focus on cost-efficient contracts.
  • Familiarity with VoIP systems, security key fob systems, and WAN management.
  • Excellent communication and leadership skills, with the ability to collaborate across departments.

What We Offer

The H&S Family of Bakeries offers competitive compensation and comprehensive benefits packages, including medical/dental/vision, short term disability, retirement savings, paid time off, flexible spending accounts, employee assistance program, and cool company swag.

We are an equal opportunity employer and do not discriminate in our selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.



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