Industrial Operations Director

5 days ago


Greer, South Carolina, United States Alfa Laval Full time
About the Role

As an Industrial Operations Director, you will lead the strategic development and execution of operational plans to drive business growth and excellence. This includes financial management, investment decisions, general support for the Marketing and Sales team, oversight of repair and service activities, employee development, product process development, all training, safety, quality, on-time delivery, and communication with the corporate office.

This role supports repair activities for internal and external customers, providing daily supervision of team members, prioritizing and coordinating repair work, and assisting with hands-on troubleshooting and repair-related mechanical issues. You will assist the team in achieving set baseline measurements and goals.

Main Responsibilities:
  • Develop and manage the annual budget for operations, including designing and managing the Service Operations Business Plan.
  • Create and coordinate projects involving capital expenditures, product/process improvements (lean manufacturing), ALPS-Alfa Laval Production System, and plant improvements (5S).
  • Perform tasks as required: Labor Reporting, payroll records & reporting, subcontracting orders, vendor management.
  • Review quotations for content, professionalism, and technical accuracy.
  • Communicate with customers when necessary.
  • Maintain safety programs, including training, and approve safety records.
  • Maintain facility compliance with EPA, OSHA, and DER requirements.
  • Lead and direct all employees at the Service Center, including bi-annual reviews.
Key Performance Measures:
  • Invoicing.
  • Gross Margin of each repair/reconditioning.
  • P3S (expenses) and Factory Result.
  • Warranties.
  • Investments.
  • Safety.
  • Quality - Claims.
  • Job lead times.
  • DOT - on-time performance.
Requirements:
  • A strong understanding of production processes, fabrication methods, machining, and design.
  • Excellent communication skills, both written and verbal.
  • The ability to direct personnel in team direction to accomplish specific goals.
  • Fundamental knowledge of standard word processing, spreadsheet, and database applications.
What's In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental, and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The salary range for this role is typically $92,418 - $115,000 + bonus.

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