Donation Center Representative
1 week ago
Classification: Non-Exempt
Reports to: Collection Manager
Description
As a Donation Station Attendant with Texas Thrift, your primary responsibility is to provide exceptional service to donors, ensuring their experience exceeds expectations. You will be the face of our charity, representing our values and mission.
Key Responsibilities:
* Maintain a clean and well-organized donation site, adhering to health and safety standards.
* Greet and thank each donor, offering to carry donations to the trailer.
* Provide donors with receipts for their donations.
* Treat all donations and donors with respect, ensuring a positive experience.
* Safeguard donations until they can be picked up by truck drivers.
* Stay visible and engaged when not interacting with donors, using signage or other methods instructed by the manager.
Requirements:
* High school diploma or equivalent.
* Strong customer service and interpersonal skills.
* Ability to work independently or as part of a team.
* Knowledge of charity principles and purpose.
* Ability to stand for 6-8 hours per day and lift up to 35 pounds.
Work Environment:
* Work in a donation site trailer, with occasional exposure to outdoor elements.
* Maintain a safe and clean working environment.
* Adhere to all company policies and procedures.
Additional Requirements:
* Ability to work within Brook Valley's culture.
* Demonstrated planning and organization skills.
* Ability to communicate orally and in writing.
Why Join Our Team:
* Make a positive impact on your community by supporting local charities.
* Develop valuable skills in customer service, teamwork, and communication.
* Contribute to a dynamic and supportive work environment.
Contact Information:
Please apply through our website or visit our donation site to learn more about this opportunity.
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