Real Estate Manager for a Growing Property

1 week ago

Des Moines, Iowa, United States Wind Tech Recruiters Full time
Job Overview

Wind Tech Recruiters is seeking an experienced Real Estate Manager to join their team in Des Moines, Iowa. The ideal candidate will have 2-4 years of progressively responsible multifamily experience and a strong background in property management.

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. Benefits include two weeks of vacation in the first year, increasing to three weeks in the second year, 14 paid holidays, medical, dental, vision, voluntary life, short-term disability, long-term disability, and a small pet benefit option.

About the Role
  • Responsibilities:
  • Accountable for efficient handling of all resident relations, including service requests, complaints, events, renewals, newsletters, etc.
  • Reception duties include greeting residents and guests, answering calls, responding to emails and voicemails.
  • Conduct all activities following company policy, lease contract, HUD regulations, Fair Housing requirements, and any applicable program regulations.
  • Financials:
  • Accurately bill recurring charges and one-time fees due at move-in and collection of monies owed at move-in.
  • Delinquency management includes daily contact (phone, text, voicemail, email, written) to encourage payment and advise applicable consequences.
  • Bank deposits
  • Leasing:
  • Maintain a clean, professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet. Inspect model, tour path, and show units daily to ensure cleanliness.
  • Market the property through advertising, print media, websites, social media, networking, word of mouth, referrals, etc.
  • Promptly reply to all lead inquiries with the goal of obtaining an appointment to show the apartment community to prospective residents. Follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
  • Screen, interview, and notify applicants of their acceptance or rejection as a resident following Company procedures.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the property manager for the marketing community and for improving resident satisfaction.
  • Retention:
  • Establish positive relationships with residents to promote customer satisfaction and maintain occupancy rates.
  • Host socials and events to engage residents that foster a sense of community and belonging.
  • Actively coordinate lease renewal offers throughout the month according to company policy. This includes sending offers via AppFolio and sending e-leases via BlueMoon as well as maintaining the Lease Expiration Matrix (LEM) and Renewal Spreadsheet.
Requirements
  • 2-4 years of progressively responsible multifamily experience with a preference for those with local market knowledge and experience in Class B assets or higher.
  • Must have and maintain a valid driver's license in the state of residence. Must have reliable transportation.
  • High School diploma or equivalent combination of education, training, and experience.
  • Experience with PC-based word processing and spreadsheet software.
  • Demonstrated supervisory potential.
  • Must be able to travel and able to work a varied schedule including weekends.
  • Demonstrate ability to communicate effectively verbally and in writing.
  • Professional demeanor and appearance.

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