Program Supervisor

1 week ago


Chicopee, Massachusetts, United States Mental Health Association, Inc. Full time

About the Role

The Mental Health Association, Inc. is seeking a highly skilled and compassionate Program Supervisor - Housing Program Director to oversee the BSAS Low Threshold Housing program.

Responsibilities

  • Develop eligibility screenings and manage the program budget.
  • Oversight of wait lists and supervision of a team including case managers, a housing specialist, and an administrative assistant.
  • Collaboration with case managers to assess participant needs and assist in securing safe and affordable housing.
  • Ensuring ongoing support for maintaining housing stability while adhering to MHA's Core Values—Respect, Integrity, and Compassion.

Requirements

  • A valid driver's license, sufficient automobile insurance, acceptable driving record, and a reliable vehicle for work purposes.
  • Ability to work independently, manage time effectively, prioritize tasks, take initiative, and collaborate within a team.
  • Strong oral and written communication skills, along with organizational capabilities.
  • Flexibility to adapt to the evolving needs of program participants.
  • Excellent interpersonal skills, patience, and a compassionate approach.

Education and Experience

  • A high school diploma or equivalent (GED) required; Bachelor's Degree preferred.
  • Previous supervisory experience required.
  • Experience working with individuals facing homelessness and mental health or substance use challenges is essential.
  • Prior experience in helping individuals secure housing is preferred.
  • Bilingual candidates are preferred.
  • Candidates with lived experience of homelessness are encouraged to apply.

Physical Demands

This position requires the ability to talk and hear, sit for extended periods, and use hands for tasks such as typing and writing. Occasionally, the role involves kneeling, climbing stairs, and lifting items up to 40 pounds. Visual abilities necessary for the job include color distinction, visual inspection, and coordination.

Work Environment

The work environment may expose employees to inclement weather and vehicular traffic. Noise levels typically range from quiet to moderate, with most duties performed indoors.

About the Salary

We offer a competitive salary ranging from $70,000 to $85,000 per year, depending on experience, and excellent benefits package.


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