Mental Health Support Specialist

5 days ago


New York, New York, United States NYC Health Hospitals Full time

At NYC Health + Hospitals, our mission is to deliver high-quality healthcare services without exception. We strive to create a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

About Us

We are proud to have opened a state-of-the-art, 261-bed facility in Queens Hospital Center, which includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough. Our hospital provides quality medical care right in the heart of southeastern and central Queens.

Job Description

The ideal candidate will observe patients' physical condition, mental state, and social behavior, reporting to the team leader or Nurse-incharge. They will provide individual nursing care for patients who are acutely ill, either physically or emotionally. Responsibilities include:

  1. Observing patients' physical condition, mental state, and social behavior and reporting to the team leader or Nurse-incharge;
  2. Participating in planning and implementing an orientation program for new patients, gathering information for intake, social histories, referrals, and related purposes;
  3. Assisting in planning and implementing daily living activities on the ward for patients and contributing to the development of a therapeutic ward environment;
  4. Participating in planning and implementing therapeutic activities with groups of hospitalized psychiatric patients and encouraging client involvement in various individual and group activities as part of planned treatment programs;
  5. Making observations pertaining to patients' behavior, physical condition, and activities.

The successful candidate must have six months of satisfactory experience assisting patients with daily living and therapeutic activities and performing other related functions in a hospital or healthcare setting. Additionally, they must hold or obtain a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA) within sixty calendar days of appointment to the title.

What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on qualifications and experience. In addition, we provide a comprehensive benefits package, including:

  • Comprehensive health benefits for employees hired to work 20+ hours per week;
  • Retirement savings and pension plans;
  • Loan forgiveness programs for eligible employees;
  • Paid holidays and vacation in accordance with employees' collectively bargained contracts;
  • College tuition discounts and professional development opportunities;
  • Multiple employee discounts programs.


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