Patient Care Coordinator
3 weeks ago
UnityPoint Health is seeking a skilled Patient Care Coordinator to join our clinical leadership team. As a key member of our team, you will be responsible for directing patient care in home care, ensuring that our patients receive the highest level of care possible.
Responsibilities- Quality Improvement: Regularly review available reports to ensure that our team is meeting process and outcome measures, including OASIS, potentially avoidable events, hospital utilization, and HHCAHPS.
- Care Coordination: Assist in the development of individual, team, or regional action planning for quality of care areas in need of improvement.
- Documentation Review: Review documentation alerts and coordinate with clinicians to make timely corrections as needed.
- Patient Monitoring: Monitor care delivery of high-risk patients and assist with care planning, visit scheduling, and phone call visits as needed.
- Interdisciplinary Collaboration: Facilitate communication between the interdisciplinary team, physicians, patients, and family members.
- Case Conferences: Facilitate case conferences to ensure care coordination and appropriate discharge planning.
- Referral Coordination: Assist with the facilitation of referrals to other services, community resources, etc. as needed.
- Case Assignment: Assign cases to appropriate team members based on patient needs, acuity, location, and clinical staff expertise.
- Education: Graduate of a State Board-approved program for Registered Nurses.
- Experience: 2-3 years of home care and/or hospice case management experience. If fulfilling the regulatory role of clinical manager, must have 2 years of home care experience with one year of supervisory experience.
- Skills: Strong interpersonal skills, ability to work as a team member, strong computer skills, ability to understand and apply guidelines, policies, and procedures, strong organizational and time management skills, and ability to critically think and make clinical decisions based on verbal and written communication.
UnityPoint Health is a leading healthcare organization committed to improving the health of the people and communities we serve. We offer a competitive total rewards program, a culture guided by uncompromising values, and a commitment to diversity, equity, and inclusion. Join our team and experience a fulfilling career with opportunities for growth and development.
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