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Senior Operations Manager

1 month ago

ValdeReuil, Normandie, United States Castlery Inc Full time

h3JobDescription/h3pWeareseekingahighlyexperiencedandmotivatedSeniorOperationsSpecialisttoleadateamresponsibleforoverseeingvariousaspectsofourdistributionnetwork.Thisrolewillcombinekeyresponsibilitiesfromboth3PLPerformanceandReturns&ClaimsOperations,focusingonensuringefficientandcost-effectivedistributionprocesses./ph4KeyResponsibilities:/h4ulliLeadateamof4-6peopleresponsiblefor3PLperformanceoversight,importcontainercoordination,volumeforecasting,billingvalidationandanalysis,warehouseinventoryreconciliation,returnordersmanagement,andsupplierclaimsmanagement./liliDevelopandmaintainrelationshipswith3PLproviderstoensureon-timedelivery,accuracy,andcompliancewithcompanystandards./liliDevelopandimplementprocessesandprocedurestoensureefficientandaccurateoperationsacrossallareasofresponsibility./liliEnhancetoolstoprovideinventoryupdates,partnerwithothersupplychainteamstoimplementinventoryinitiatives,forecastinboundandoutboundvolume,provideexplanationsofvariationtotargetsandresultingactions./liliCollect,organize,andanalyzelargeamountsofdatausingvarioussystemsandtools,includingMicrosoftExcel,toidentifypatterns,trends,andopportunitiesforimprovement./liliCollaboratewithcross-functionalteamstodevelopandmaintainreports,dashboards,andotherdatavisualizationstocommunicateinsightsandtrends./liliAttendbusinessreviewmeetingswithstakeholdersandprovideperformancefeedbacktointernalandexternalcustomers./liliDevelopandimplementprocessestomonitorandreporton3PLperformancemetrics,includingKPIs,SLAs,andcostperformance./liliAnalyzedataandprovideregularreportson3PLperformance,identifyareasforimprovement,andmakerecommendationsforprocessimprovements./liliEnsuredataaccuracy,completeness,andintegritybyconductingregulardataauditsandqualitychecks./liliWorkwithcross-functionalteamstoresolveissuesandimproveprocessesrelatedtodistributionoperations./liliProvideleadershipcommunicationescalatinghighprioritymattersanddirectiontotheteam,fosteringacultureofcollaboration,continuousimprovement,andhighperformance./li/ulh4Requirements:/h4ulliAssociateofAppliedScience(AAS)degreeinLogistics,SupplyChainManagement,BusinessAdministration,OperationsManagement,orarelatedfieldispreferred./lili3-5yearsofexperienceinoperations,logistics,andsupplychainmanagement,withaproventrackrecordofsuccess./liliAminimumof2yearsofexperienceleadingateamisrequired,withtheabilitytoleadandmotivateteammemberstoachievesharedgoals./liliStrongunderstandingofwarehouseoperations,3PLmanagement,importcoordination,inventorycontrol,anddataanalysis./liliAbilitytoanalyzedataandprovideregularreportson3PLperformancemetricsandcostperformance./liliExperiencemanagingreturnsandclaimsispreferred./liliExcellentcommunication,collaboration,andinterpersonalskills./liliStrongproblem-solvinganddecision-makingskills./liliAbilitytomanagemultipleprioritiesandworkeffectivelyinafast-paced,dynamicenvironment./liliFamiliaritywithlogisticsmanagementsoftwareandsystems,includingTMS,WMS,andERPSystems./li/ulpWearecommittedtoouremployees'growthandstrivetoensuretheyaresetupforsuccessthroughtheirjourney,startingwithanexcellentonboardingexperience,andcarryingoverintoemphasisonpersonalandprofessionaldevelopment.CastleryInc.maintainsapsychologicallysafe,transparent,andflexibleworkenvironmenttoenableourpeopletoperformattheirbestlevelandbelievesinpartneringouremployeestoraisethatlevelastheygrowwithus.