Customer Service Representative

4 days ago


Elizabeth, New Jersey, United States Angel Rodriguez - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Angel Rodriguez - State Farm Agent. As a representative, you will be responsible for providing exceptional customer service and promoting our insurance products.

Salary and Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications. In addition to competitive hourly pay, you will also receive paid time off, professional development opportunities, and abundant career advancement possibilities within our agency.

Key Responsibilities
  • Establish strong relationships with customers and follow up as needed to ensure their needs are met.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market suitable insurance products and services.
Requirements
  • Demonstrated interest in marketing insurance products based on customer needs.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to work effectively in a team environment and multitask.
  • Currently licensed: Property/Casualty & Life/Health.


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