Orthopedic Experience Coordinator
6 days ago
As an Orthopedic Experience Coordinator at Children's Hospital Boston, you will play a critical role in ensuring exceptional patient care and satisfaction.
Key Responsibilities- Provide outstanding customer service to patients, families, and visitors, responding to routine inquiries and resolving complex issues with the support of your supervisor.
- Register new patients, collect necessary information, and process insurance and payment details.
- Schedule patient encounters and procedures, collaborating with clinicians and supervisors to maintain efficient daily patient flow.
- Utilize office technology, including enrolling patients in the patient portal, and assist with implementing changes to internal systems and procedures.
- Bachelor's degree or equivalent work experience in a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in using electronic medical records.
Children's Hospital Boston offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health, vision, and dental insurance, retirement savings plan, tuition reimbursement, and cell phone plan discounts. Our hospital also offers flexible schedules, generous time off, and opportunities for professional growth and development.
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