Customer Service Representative with Excellent Communication Skills

1 week ago


Chattanooga, Tennessee, United States Volt Full time

Company Overview: Volt is a company that prides itself on its commitment to customer satisfaction. We are looking for a skilled Account Support Representative to join our team.

Salary: The estimated salary for this position is $14.00-$15.00 per hour, based on industry standards and location.

Job Description:

We are seeking an experienced Account Support Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for ensuring timely processing of client inquiries and notes, providing administrative support to internal teams, and determining the most effective ways to answer client questions.

Required Skills and Qualifications:

  • Strong Communication Skills: You should have excellent listening and communication skills to effectively interact with clients and colleagues.
  • Problem-Solving Ability: You should be able to multitask, prioritize work, and provide effective solutions to complex problems.
  • Teamwork: You should be able to work well with others, foster a supportive work environment, and contribute to finding solutions to problems.
  • Documentation: You should be able to document customer service calls efficiently and with detail.
  • Conflict Resolution: You should be able to ease conflict and provide appropriate resolutions.

Benefits:

Volt offers a range of benefits to its employees, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other paid leaves as required by law. Our Employee Assistance Program (EAP) provides confidential counseling services to support employees' mental health and well-being.



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