Fitness Team Member
4 weeks ago
At Chuze Fitness, we're seeking individuals who embody kindness, sociability, and strong work ethic to join our team as Fitness Team Members.
As a valued team member, you'll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and ensuring our space sparkles with cleanliness.
Responsibilities include:
- Welcome, greet, and interact with all members, prospective members, and guests
- Provide membership information and facilitate tours
- Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
- Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
- Assist with billing issues and disputes and escalate to leadership when needed
- Regularly review and complete all training materials and updates in the Learning Management System (LMS)
- Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
- Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
- Attend and participate in regularly scheduled team meetings
Perks & Benefits Include:
- 401k
- Free CPR, First Aid, and AED Training
- Free food handler training and certification (for locations with smoothie bar only)
- Free Chuze Fitness Membership
- Discounts on retail purchases and through vendor partners
- Training and growth opportunities
- Team building events and annual parties
*Additional perks and benefits available for full-time employees
Qualifications:
- Ability to work a minimum average of 12 hours per week
- Excellent communication skills in person and over the phone
- Attention to detail
- Multitasking skills
- Teamwork-based mindset
- Physical requirements:
- Able to read, write, and speak clearly in English
- Touring the gym: walking and climbing stairs
- Bending, kneeling, and repetitive arm movement
- Standing for long periods
- Computer operations
- Ability to lift at least 50lbs
Preferred:
- High school graduate or GED
- Customer Service experience
- Bilingual in Spanish
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