Fitness Team Member

4 weeks ago


Jacksonville, Florida, United States Chuze Fitness Full time
Job Title: Fitness Team Member

At Chuze Fitness, we're seeking individuals who embody kindness, sociability, and strong work ethic to join our team as Fitness Team Members.

As a valued team member, you'll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and ensuring our space sparkles with cleanliness.

Responsibilities include:

  • Welcome, greet, and interact with all members, prospective members, and guests
  • Provide membership information and facilitate tours
  • Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
  • Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
  • Assist with billing issues and disputes and escalate to leadership when needed
  • Regularly review and complete all training materials and updates in the Learning Management System (LMS)
  • Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
  • Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
  • Attend and participate in regularly scheduled team meetings

Perks & Benefits Include:

  • 401k
  • Free CPR, First Aid, and AED Training
  • Free food handler training and certification (for locations with smoothie bar only)
  • Free Chuze Fitness Membership
  • Discounts on retail purchases and through vendor partners
  • Training and growth opportunities
  • Team building events and annual parties

*Additional perks and benefits available for full-time employees

Qualifications:

  • Ability to work a minimum average of 12 hours per week
  • Excellent communication skills in person and over the phone
  • Attention to detail
  • Multitasking skills
  • Teamwork-based mindset
  • Physical requirements:
  • Able to read, write, and speak clearly in English
  • Touring the gym: walking and climbing stairs
  • Bending, kneeling, and repetitive arm movement
  • Standing for long periods
  • Computer operations
  • Ability to lift at least 50lbs

Preferred:

  • High school graduate or GED
  • Customer Service experience
  • Bilingual in Spanish


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