Portland Customer Service Representative

4 days ago


Portland, Maine, United States Giri Hotel Management LLC Full time

The Hilton Garden Inn Portland Airport seeks detail-oriented individuals to join our team as a Front Desk Agent. This full-time and part-time role involves managing online, phone, and in-person room reservations, welcoming guests, checking them in/out, distributing room keys, and explaining hotel amenities.

Key responsibilities include taking payment, resolving payment discrepancies, responding to guest issues in a timely manner, explaining local attractions, and working with staff to ensure guest rooms meet hotel standards.

We offer competitive compensation of $18.00 per hour, on-demand pay through DailyPay, employee discounts, referral bonuses, earned paid time off, short-term/long-term disability insurance, employer-contributed medical/dental/vision insurance, life insurance, and optional 401k with employee match.

This is an excellent opportunity for growth within one of the fastest-growing hotel companies. As a Front Desk Agent, you will have the chance to develop your communication skills, work independently and collaboratively, and provide exceptional customer service.

Join us at Giri Hotel Management LLC and start your new career today



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