Systems Engineer
7 days ago
Golden Technology is seeking a skilled Systems Engineer - User Access to join our team in Mason, Ohio. As a Systems Engineer, you will be responsible for designing, implementing, and maintaining the systems environment to ensure optimal performance and reliability.
Key Responsibilities:
- Design and implement the systems environment to meet business needs
- Maintain and develop the systems environment to ensure optimal performance and reliability
- Monitor systems and resolve problems promptly
- Perform troubleshooting for simple to moderately complex hardware, software, and network problems
- Provide excellent customer service and support to users
Requirements:
- Minimum 1 year of experience with level one customer service
- Basic computer skills, including networking, IT device management, PC and Mac operations
- Strong multitasking ability
- Demonstrated customer service and hospitality skills
- Excellent written and oral communication skills
- Able to maintain calm under pressure
- Experience with Win10 and Win11 OS is preferred
- Microsoft Office M365, Microsoft Teams, and Zoom experience is preferred
- BYOD experience is preferred
- Microsoft Teams Rooms experience is preferred
- Bachelor's degree or High school diploma/GED is required
Estimated Salary Range: $60,000 - $80,000 per year.
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