Financial Services Representative
4 days ago
About U.S. Bank
At U.S. Bank, we're dedicated to helping our customers and businesses thrive. Our mission is to make better financial decisions and enable communities to grow and succeed. We believe every individual has unique potential, and a career with U.S. Bank offers a wide range of opportunities to discover what makes you excel.
Job Summary
We're seeking a highly skilled Business Banking Support Specialist to join our team. As a key member of our sales team, you'll work directly with customer accounts, inquiries, and items related to client satisfaction with the U.S. Bank relationship. You'll support sales teams in executing a One Bank strategy and growing market share while retaining and deepening client relationships through exceptional client experience and support.
Key Responsibilities
- Support sales teams in executing a One Bank strategy and growing market share.
- Retain and deepen client relationships through exceptional client experience and support.
- Proactively identify potential problems, compliance issues, and maximize client satisfaction.
- Identify products and services that realize clients' unmet needs.
Requirements
- Associate's degree or equivalent work experience.
- Typically five or more years of job-related experience.
- Considerable knowledge of departmental and bank products and services.
- Proven customer service and problem resolution skills.
Benefits
- A comprehensive benefits package including healthcare, basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, sick and safe leave accruals.
Salary Range
$25.63 - $34.18 - $37.60
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