Clinical Support Specialist II
6 days ago
About the Job
We are seeking a Clinical Support Specialist II to join our team in the Cardiology and Oncology Stepdown Unit at UNC Medical Center. This is a 36 hour per week position, working 12 hour rotating shifts with weekend and holiday rotation.
Job Summary
The Clinical Support Specialist II will assist the professional caregiver in the delivery of patient care, transport patients and equipment, set up and maintain patient rooms, and perform a wide range of clerical, transcription, and maintenance tasks for the patient care unit desk area.
Responsibilities
- Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation, making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
- Provide various clerical tasks, including but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies.
- Provide administrative and clerical support, including PI audits and data entry.
- Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients, as outlined in the plan of care, activities such as bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
Requirements
- High School diploma or GED required.
- Listed as Nursing Assistant II with the North Carolina Board of Nursing.
- Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
- Basic Life Support (BLS) for Healthcare Provider certification.
- Cardiopulmonary Resuscitation (CPR) certification.
- One year of clerical or customer service experience and six months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience.
Benefits
This position offers a salary of $20.35 per hour, with opportunities for advancement and professional growth. As part of the UNC Health Care team, you will have access to a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
About UNC Health Care
UNC Health Care is a leading healthcare provider in North Carolina, committed to delivering high-quality patient care and advancing the field of medicine through innovation and research.
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