Luxury Community Ambassador

4 days ago


Norwood, Massachusetts, United States Sunrise Senior Living Full time
About Sunrise Senior Living

At Sunrise Senior Living, we have been championing quality of life in senior care for over 30 years. Our mission is to provide high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

We believe that our team members are our greatest resource, and we are looking for people who share our commitment to providing exceptional care for seniors and their families.

Job Overview

The Concierge role at Sunrise is responsible for providing excellent hospitality as they are the first impression for all visitors into the community. This includes greeting potential residents, families, and visitors, managing external and internal calls, taking and communicating messages, and providing an overview of community information to support marketing and sales efforts.

Responsibilities & Qualifications

The ideal candidate will possess:

  • A high school diploma or equivalent
  • Proven experience in a customer service role, demonstrating excellent communication and organizational skills
  • Good judgment, problem-solving, and decision-making skills
  • Proficiency in computer skills, including Microsoft Outlook, Word, and Excel

The Concierge must be able to work on Sundays and as needed. Additional responsibilities include monitoring the Bistro area for refreshments, music, and cleanliness, as well as general administrative duties.

Benefits

Sunrise offers a competitive compensation package based on geographic location, skills, experience, qualifications, and certifications (where applicable). In addition to base compensation, selected candidates may be eligible for discretionary and/or non-discretionary bonuses.

We also offer benefits such as medical, dental, vision, life, and disability plans; retirement savings plans; employee assistant program/discount program; paid time off (PTO), sick time, and holiday pay; daily pay; tuition reimbursement; and more.

Salary Estimate

The estimated salary range for this position is $45,000 - $60,000 per year, depending on location and experience.



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