Front Office Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Kalahari Resorts Conventions. As a key member of our front office management team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.
Key Responsibilities- Assist the front office management team in ensuring a high level of customer satisfaction
- Provide courteous and efficient service to all guests, responding to their inquiries and resolving any issues in a timely manner
- Use our property management system to assign rooms, make keys, view and make notes in the guest's folio, and handle payments
- Work collaboratively with other departments to ensure a smooth and efficient operation
- At least 2 to 3 years of progressive experience in a hotel, resort, or related field
- Proficiency in Windows software
- Ability to convey information and ideas clearly
- Ability to work well in high-pressure situations and maintain composure
- Above-industry average compensation
- Promotion from within
- Mental, Financial, Physical, Work/Life, and Career wellness initiatives
- Educational opportunities
- A comprehensive and attractive benefits package
Kalahari Resorts Conventions is an equal opportunity employer, and we are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Operations Manager
4 weeks ago
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Network Planning Director
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Director of Guest Services
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Director of Guest Services
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Director of Guest Services
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