Front Office Supervisor

4 weeks ago


Wisconsin Dells, Wisconsin, United States Kalahari Resorts and Conventions Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Kalahari Resorts Conventions. As a key member of our front office management team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.

Key Responsibilities
  • Assist the front office management team in ensuring a high level of customer satisfaction
  • Provide courteous and efficient service to all guests, responding to their inquiries and resolving any issues in a timely manner
  • Use our property management system to assign rooms, make keys, view and make notes in the guest's folio, and handle payments
  • Work collaboratively with other departments to ensure a smooth and efficient operation
Requirements
  • At least 2 to 3 years of progressive experience in a hotel, resort, or related field
  • Proficiency in Windows software
  • Ability to convey information and ideas clearly
  • Ability to work well in high-pressure situations and maintain composure
What We Offer
  • Above-industry average compensation
  • Promotion from within
  • Mental, Financial, Physical, Work/Life, and Career wellness initiatives
  • Educational opportunities
  • A comprehensive and attractive benefits package

Kalahari Resorts Conventions is an equal opportunity employer, and we are committed to providing a work environment that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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