Loan Center Representative

1 week ago


East Alton, Illinois, United States Illinois Employer Full time
{"Job Title": "Loan Center Representative", "Job Summary": "We are seeking a highly organized and detail-oriented Loan Center Representative to join our team at Illinois Employer. As a Loan Center Representative, you will be responsible for assisting consumer loan applicants with their loan applications submitted online and by telephone. Your primary goal will be to provide excellent customer service while ensuring the accuracy and completeness of all loan applications, documentation, and lien perfection.", "Key Responsibilities": "
  • Maintain online and telephone loan applications, including HELOCs, in an accurate and timely manner.
  • Contact applicants to complete loan applications, verify collateral, and prepare loan for review by credit analyst.
  • Arrange closing via DocuSign or branch to complete funding of loan.
  • Generate loan production by outbound calling efforts.
  • Identify members' need for ancillary products and payment protection.
  • Cross-sell opportunities for additional loan products and services based on individual member needs.
", "Requirements": "
  • One year to three years of similar or related experience.
  • A high school education or GED.
  • Excellent communication and interpersonal skills.
  • Proficient with Microsoft products (Outlook, Word, Excel).
  • Proficient with 10-key calculator, typewriter, and keyboard skills.
", "Work Environment": "This role involves working in a fast-paced environment with a high level of customer interaction. You must be able to work and travel to different credit union locations as determined by management.", "Disclaimer": "This Job Description is not a complete statement of all duties and responsibilities comprising the position.", "Language": "en-US"}

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