Reservation Manager

4 weeks ago


Melrose Park, Illinois, United States U-Haul Full time

About the Role:

U-Haul is seeking a skilled Reservation Manager to support our team in providing exceptional customer service and managing equipment reservations. As a key member of our operations team, you will play a critical role in ensuring seamless customer experiences and efficient equipment distribution.

Key Responsibilities:

  • Assist customers with equipment reservations and provide timely support via phone and email.
  • Collaborate with field team members and U-Haul dealerships to manage equipment inventory and placement.
  • Review reports to optimize equipment availability and accuracy.
  • Support the U-Box portable storage product and other company initiatives.

Requirements:

  • High school diploma or equivalent.
  • Working knowledge of office equipment and software.
  • Excellent customer service, time management, and multitasking skills.

What We Offer:

  • Career stability and opportunities for advancement.
  • Competitive benefits package, including health insurance, paid time off, and retirement plans.
  • Professional development opportunities and a supportive work environment.

U-Haul is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We welcome applications from qualified candidates of all backgrounds and abilities.



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