Membership Experience Specialist
7 days ago
We are looking for a talented and enthusiastic individual to join our team as a Member Services Representative at Planet Fitness - Garlan. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real difference in the lives of our members.
Key Accountabilities
- Deliver exceptional customer service to members, prospective members, and guests, ensuring that their needs are met and exceeded.
- Manage front desk activities efficiently and effectively, including handling phone calls, checking members into the system, and processing new member sign-ups.
- Provide support to members with account updates and respond to their queries and concerns in a timely and professional manner.
Essential Skills and Qualifications
- 1-2 years of customer service experience in a similar environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer literacy and familiarity with membership management systems.
Compensation and Benefits
- Competitive salary range: $45,000 - $65,000 per year based on experience and qualifications.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Planet Fitness - Garlan offers a comprehensive compensation package and a range of benefits to support your physical and mental well-being.
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