Membership Experience Specialist

7 days ago


Reno, Nevada, United States Planet Fitness - Garlan Full time
About the Role

We are looking for a talented and enthusiastic individual to join our team as a Member Services Representative at Planet Fitness - Garlan. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real difference in the lives of our members.

Key Accountabilities
  1. Deliver exceptional customer service to members, prospective members, and guests, ensuring that their needs are met and exceeded.
  2. Manage front desk activities efficiently and effectively, including handling phone calls, checking members into the system, and processing new member sign-ups.
  3. Provide support to members with account updates and respond to their queries and concerns in a timely and professional manner.

Essential Skills and Qualifications
  • 1-2 years of customer service experience in a similar environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer literacy and familiarity with membership management systems.

Compensation and Benefits
  • Competitive salary range: $45,000 - $65,000 per year based on experience and qualifications.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Planet Fitness - Garlan offers a comprehensive compensation package and a range of benefits to support your physical and mental well-being.



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