Front Desk Supervisor
2 days ago
The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Assist the Front Desk Manager in overseeing the front desk operations, including checking in and out guests, handling room assignments, and resolving guest complaints.
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Maximize room revenue through effective room merchandising and upselling techniques.
- Monitor and maintain accurate records of guest interactions, including check-in and check-out times, room assignments, and any issues or concerns.
- Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure seamless guest experiences.
- Participate in ongoing training and development to enhance skills and knowledge in customer service, front desk operations, and hotel management.
- At least 2-3 years of experience in a hotel or hospitality setting, with a focus on front desk operations and customer service.
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.
-
Front Desk Supervisor
5 days ago
Atlanta, Georgia, United States IHG Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front office staff, and ensuring that all hotel operations run smoothly.Key Responsibilities:Provide...
-
Front Desk Supervisor
23 hours ago
Atlanta, Georgia, United States IHG Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front office staff, and ensuring that all hotel operations run smoothly.Key Responsibilities:Provide...
-
Front Desk Supervisor
5 days ago
Atlanta, Georgia, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a strong leader who can motivate and guide our front desk staff to deliver outstanding results.ResponsibilitiesAssist the Front Desk Manager in overseeing the daily...
-
Front Desk Supervisor
19 hours ago
Atlanta, Georgia, United States FirstService Residential Full timeJob Overview:We are seeking a highly skilled and experienced Front Desk Supervisor to oversee all Front Desk staff and provide exceptional customer service to our residents. The ideal candidate will possess strong communication, telephone, and customer service skills, as well as the ability to multitask and work independently.Responsibilities:Oversee and...
-
Front Desk Supervisor
1 week ago
Atlanta, Georgia, United States Peachtree Orthopedics Full timeAbout Peachtree OrthopedicsPeachtree Orthopedics is a leading healthcare provider in the Atlanta area, dedicated to delivering exceptional patient care and service. Our team is passionate about making a difference in the lives of our patients, and we're seeking a highly skilled and compassionate Front Desk Supervisor to join our team.Job SummaryThe Front...
-
Front Desk Supervisor
2 weeks ago
Atlanta, Georgia, United States Wyndham Hotels & Resorts Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel operations team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
-
Front Desk Supervisor
1 day ago
Atlanta, Georgia, United States Peachtree Orthopedics Full timeAbout Peachtree OrthopedicsPeachtree Orthopedics is a leading healthcare provider in the Atlanta area, dedicated to delivering exceptional patient care and service. Our team is passionate about making a difference in the lives of our patients, and we're seeking a highly skilled and compassionate Front Desk Supervisor to join our team.Job SummaryThe Front...
-
Hotel Front Desk Supervisor
7 days ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeHotel Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Desk Manager to lead our front office team at Doubletree by Hilton Atlanta Perimeter Dunwoody. As a key member of our hotel team, you will be responsible for ensuring exceptional guest service, managing front desk operations, and supervising front office...
-
Hotel Front Desk Supervisor
6 days ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeHotel Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Desk Manager to lead our front office team at Doubletree by Hilton Atlanta Perimeter Dunwoody. As a key member of our hotel team, you will be responsible for ensuring exceptional guest service, managing the front desk operations, and supervising front office...
-
Hotel Front Desk Supervisor
1 week ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to lead our team at Doubletree by Hilton Atlanta Perimeter Dunwoody. As a key member of our hotel's management team, you will be responsible for overseeing the front desk operations, supervising front office staff, and ensuring exceptional guest service.Key ResponsibilitiesGather...
-
Hotel Front Desk Supervisor
2 days ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeHotel Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Doubletree by Hilton Atlanta Perimeter Dunwoody. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and maintaining the highest level of customer satisfaction.Key...
-
Front Desk Supervisor
2 weeks ago
Atlanta, Georgia, United States Peachtree Orthopedics Full timeAbout Peachtree OrthopedicsPeachtree Orthopedics is a leading healthcare provider dedicated to delivering exceptional patient care and services. Our mission is to make a positive impact in the lives of our patients and communities.Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team. The successful candidate will...
-
Front Desk Team Lead
1 week ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time{"Job Title": "Front Desk Supervisor", "Job Description": "Job SummaryThe Doubletree by Hilton Atlanta Dunwoody is seeking a Front Desk Supervisor to assist in directing the operations of the Front Desk staff. The ideal candidate will provide prompt, efficient, and courteous service to guests, ensuring their needs are met during their stay and delivering the...
-
Front Desk Manager
5 hours ago
Atlanta, Georgia, United States Marriott International Inc Full timeJob SummaryThis entry-level management position is responsible for leading and assisting with the successful completion of daily shift requirements. The Front Desk Manager will oversee the Front Office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The goal is to ensure guest and employee satisfaction and achieve the operating...
-
Front Desk Team Lead
2 weeks ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeJob SummaryThe Doubletree by Hilton Atlanta Perimeter Dunwoody is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office team, you will be responsible for ensuring that all guests receive prompt, efficient, and courteous service.Key ResponsibilitiesAssist the Front Office Manager in directing the...
-
Front Office Supervisor
5 days ago
Atlanta, Georgia, United States La Quinta Atlanta - PerimeterMedical Center Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Supervisor to join our team at La Quinta Atlanta - Perimeter/Medical Center. As a key member of our hotel operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience, and maximizing room revenue and...
-
Front Desk Supervisor
2 weeks ago
Atlanta, Georgia, United States Hilton Atlanta Airport Full timeAbout Our TeamWe are a dynamic and customer-focused team at Hilton Atlanta Airport, dedicated to delivering exceptional service and creating memorable experiences for our guests. As a key member of our team, you will play a vital role in ensuring the smooth operation of our front office and providing a warm and welcoming atmosphere for our guests.Key...
-
Front Desk Operations Manager
1 week ago
Atlanta, Georgia, United States Hilton Atlanta Airport Full time{"title": "Front Desk Supervisor", "description": "About UsHilton Atlanta Airport is a dynamic and growing hotel that values its team members and strives to create a culture of continuous growth and learning. Our family-style leadership model focuses on driving team development and fostering a culture of excellence. As a Front Desk Supervisor, you will play...
-
Marriott Front Desk Agent
2 weeks ago
Atlanta, Georgia, United States The Hotel Task Force Full timeJob Summary:The Hotel Task Force is seeking a highly skilled Marriott Front Desk Agent to join our team. As a Marriott Front Desk Agent, you will be the first point of contact for our guests, responsible for registering guests, assigning rooms, and ensuring a smooth and pleasant stay.Responsibilities:Register and assign guests to hotel rooms.Establish method...
-
Front Desk Operations Manager
3 days ago
Atlanta, Georgia, United States Elwyn Full timeKey ResponsibilitiesAs a Front Desk Supervisor at Elwyn, you will oversee all Front Desk staff, ensuring seamless day-to-day operations. This role requires strong communication, telephone, and customer service skills, as well as the ability to multitask and prioritize tasks effectively.Key SkillsLeadership and management skillsStrong communication and...