Maintenance Technician

3 weeks ago


Orlando, Florida, United States Villatel Full time
Job Summary

Villatel is seeking a skilled Maintenance Technician to join our team. As a key member of our facilities team, you will be responsible for ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities.

Key Responsibilities:

  • Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeal of guest accommodations, common areas, and facilities.
  • Demonstrate proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address a wide range of maintenance issues effectively.
  • Interact with guests in a courteous, professional manner while addressing maintenance requests, troubleshooting issues, and providing timely and efficient solutions to ensure guest satisfaction.
  • Respond promptly to emergency maintenance situations, such as plumbing leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and mitigate potential damage to property.
  • Implement preventive maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment and facilities.
  • Maintain clear and open communication with guests, colleagues, and management regarding maintenance activities, progress, and any potential impact on guest experiences.
  • Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for yourself, colleagues, guests, and visitors.
  • Maintain accurate records of maintenance activities, including work orders, repairs, inspections, and equipment inventory, for documentation, tracking, and reporting purposes.

Requirements:

  • Technical Expertise: Extensive experience and proficiency in multiple trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, preferably in a hospitality or property management setting.
  • Flexibility: Ability to adapt to changing priorities, work schedules, and guest demands in a dynamic and fast-paced hospitality environment.
  • Customer Service Skills: Strong interpersonal skills and the ability to communicate effectively with guests, colleagues, and management, demonstrating professionalism, empathy, and a customer-centric approach.
  • Problem-Solving Abilities: Excellent troubleshooting skills and the ability to diagnose and resolve maintenance issues efficiently and effectively.
  • Attention to Detail: Meticulous attention to detail to ensure the quality and thoroughness of maintenance work, as well as compliance with safety protocols and industry standards.
  • Physical Stamina: Ability to perform physical tasks, including lifting, bending, kneeling, and standing for extended periods, as required to complete maintenance duties.
  • Certifications: Possession of relevant certifications, licenses, or qualifications in trades such as plumbing, electrical work, HVAC maintenance, or carpentry may be preferred or required.


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