Team Lead

3 days ago


Pooler, Georgia, United States Dunkin' Full time
About Us

Dunkin' is a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.

Job Title: Shift ManagerSalary:

$40,000 - $60,000 per year based on experience.

Job DescriptionJob Summary

We are seeking an experienced Shift Manager to lead our team and deliver exceptional customer experiences. The ideal candidate will have a proven track record of coaching and developing team members, as well as maintaining high standards of operational excellence.

Key Responsibilities
  • Counsel and develop Crew Members to achieve their full potential
  • Ensure adherence to Dunkin' Donuts operational standards and policies
  • Lead by example, demonstrating a commitment to guest satisfaction and employee development
  • Manage cash handling, cleanliness, food safety, and restaurant safety and security procedures
  • Maintain a safe and respectful work environment
Requirements

To be successful in this role, you must have:

  • Previous leadership experience in a fast-paced customer service environment
  • Excellent communication and interpersonal skills
  • Able to fluently speak/read English
  • Strong math and writing skills
  • Proven problem-solving and decision-making abilities
  • Ability to build effective teams and make good decisions based on analysis, experience, and judgment
Benefits

As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work for a leading brand in the quick service industry

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