Fruit and Gift Specialist

5 days ago

Boise, Idaho, United States Edible Arrangements, LLC Full time
Oversee Customer Experience as a Fruit and Gift Specialist

We are seeking an exceptional Fruit and Gift Specialist to join our team at Edible Arrangements, LLC.

About the Role:

This key position is responsible for providing an outstanding customer experience by taking customer orders, preparing high-quality fruit arrangements, and ensuring that customers have an exceptional experience.

Key Responsibilities:
  • Welcome and connect with every customer who comes into the store or calls the store to provide excellent customer service
  • Discover customer needs quickly and appropriately suggest products to enhance the customer experience
  • Accept and process customer orders via phone, through walk-ins, and via the online platform
  • Build arrangements according to Edible operational procedures and brand standards
  • Prepare a variety of arrangements according to customer orders or supervisor instructions, following approved procedures and proper portion sizes
    • Follow proper food sanitation and handling procedures
    • Wash, peel and/or cut various fruit to prepare for arranging
    • Package arrangements or dipped fruit according to Edible operational procedures
  • Perform cleaning tasks in accordance with the supervisor's cleaning standards; Clean work areas, equipment, utensils, and dishes as directed
  • Remove trash and clean kitchen waste containers daily
  • Work as a store team player to ensure all store tasks are completed timely
  • Other store duties, as assigned
Requirements:
  • High School Diploma or equivalent preferred
  • Computer skills including Microsoft software and point of sale skills
  • Ability to conduct frequent lifting, carrying and/or pushing objects weighing up to 50 lbs.
  • Ability to perform frequent standing, walking, bending, reaching, and scooping throughout assigned shifts.
  • Must be able to stand for long periods of time, up to 85% of the work shift.
  • Ability to learn the quality, cleanliness, and inspection standards for a working food space.
  • Skilled customer service techniques and in building long-term relationships and building the trust and loyalty of customers.
  • Skilled in managing difficult customer situations in a calm and professional manner.
  • Ability to take responsibility to learn all aspects of the position.
  • Ability to show up to work timely and work assigned shifts in a reliable manner.
  • Ability to take direction and apply constructive feedback from supervisor and/or manager.
  • Ability to demonstrate a professional, clean, and neat appearance
  • Excellent verbal and written communication skills.
  • Demonstrates a positive attitude when faced with challenges and enjoys working in a fast-paced environment.
Estimated Salary: $40,000 - $60,000 per yearBenefits:

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth and development.

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

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