Field Engineer 4
1 week ago
Job Summary:
We are seeking a highly skilled Field Engineer 4 to join our team at ThreePDS Inc. as a Technical Support Specialist. As a Field Engineer 4, you will work in a highly directed environment, providing technical support and repair services for PC hardware and software issues.
Key Responsibilities:
- Provide technical support and repair services for PC hardware and software issues at various locations.
- Perform routine installs, moves, adds and changes as part of a directed team, including complex desktop and laptop break fix work, whole unit replacement, and simple desktop printer fixes.
- Load software with a script and perform other non-troubleshooting duties as directed.
- Take service calls and perform incident-specific activities as directed by Help Desk, Service Desk, or script.
Requirements:
- Expert-level knowledge of Dell Desktop PC installation and support.
- A+ Certification (preferred).
Working Environment:
This is a driving position, and the candidate must have a reliable vehicle and auto insurance. The average weekly mileage is 250-350, and mileage during the day to work locations is reimbursed per the standard mileage.
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