Community Outreach Specialist

7 days ago


San Diego, California, United States Eagle Peak Solutions, Inc. Full time
Job Description

Eagle Peak Solutions, Inc. is a company that aims to make a positive impact on the world by providing affordable phone and communication services to low-income households through its partnership with TruConnect.

We are currently seeking a skilled Community Engagement Associate who will play a vital role in our mission. The ideal candidate will have strong written and verbal communication skills, be able to assess customers for enrollment eligibility, and provide personalized service recommendations.

The successful applicant will also be responsible for collecting and analyzing data related to community needs, customer enrollments, and program effectiveness. Additionally, they will promote our clients' positive image in the community through effective communication and branding.

Key Responsibilities:

  • Develop and execute outreach programs to educate customers about the TruConnect program
  • Assess customers for enrollment eligibility based on given criteria or requirements
  • Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness
  • Offer unmatched customer service by addressing any inquiries or concerns related to enrollment
  • Promote our clients' positive image in the community through effective communication and branding

Requirements:

  • High school diploma or equivalent
  • Experience in a sales, marketing, branding, or customer-facing role is ideal
  • Strong written and verbal communication skills
  • Proven ability to create meaningful relationships while interacting with customers
  • Passionate about making a difference both personally and professionally

Perks of Working with Us:

  • Entry-level opportunities
  • On-the-job training
  • Paid travel and networking events
  • Growth opportunities

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, and a dynamic work environment that fosters growth and development. If you are passionate about making a difference in your community and have the skills and qualifications we are looking for, please submit your resume for consideration.



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