Patient Experience Ambassador

1 day ago


Denver, Colorado, United States Prenuvo Full time
About Us
Prenuvo is revolutionizing the healthcare paradigm by shifting focus from reactive sick-care to proactive wellness. Our cutting-edge whole body scan technology enables fast, safe, and non-invasive screenings, empowering individuals to take control of their health.

Our mission-driven team is dedicated to providing exceptional patient care and experiences. As a Patient Experience Ambassador, you will play a vital role in ensuring our patients feel welcome, informed, and supported throughout their journey with us.

We are seeking a skilled and compassionate individual to join our Denver clinic team on a part-time basis. This exciting opportunity offers flexibility, growth potential, and the chance to make a meaningful impact in people's lives. Key responsibilities include:
  • Managing patient interactions, from booking to post-scan follow-up, ensuring seamless and personalized experiences.
  • Providing accurate information, addressing questions, and resolving concerns in a timely and professional manner.
  • Collaborating with technologists, medical professionals, and administrative staff to ensure efficient and effective communication.
  • Maintaining a clean and organized workspace, adhering to Prenuvo's high standards for patient experience and safety.

Requirements:
  • Bachelor's degree or equivalent experience in customer service, healthcare, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
  • Familiarity with medical terminology and procedures is an asset.
  • A passion for delivering exceptional patient experiences and promoting Prenuvo's values of Pioneers, Platform-Builders, and Patients.

What We Offer:
  • An estimated annual salary of $57,480 based on 40 hours of training per week during the first month and $27.65 per hour thereafter, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A collaborative and dynamic work environment that fosters open communication, teamwork, and mutual respect.
  • The satisfaction of making a positive impact on people's lives and contributing to Prenuvo's mission to transform healthcare.


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