Patient Care Coordinator
4 weeks ago
We are seeking a skilled Patient Representative to join our team at MD Now urgent care. As a Patient Representative, you will play a vital role in ensuring that our patients receive high-quality, efficient care.
Key Responsibilities- Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
- Answer phone calls to the clinic and provide information or refer questions to others as needed.
- Verify insurance timely and accurately.
- Ensure the occupational client's preference card is followed and occupational procedures are reviewed.
- Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
- Complete Daily Balance Checklist after each shift, including all forms of payment accounted for and documented.
- 1 year of clinical experience in a patient care setting is preferred.
- Willingness to travel to other clinics in the area for scheduling purposes.
- Obtain BLS certification within 30 days of start required.
- Strong customer service skills.
- Ability to work with multiple computer programs.
As the largest and fastest-growing provider of urgent care in Florida, MD Now urgent care is committed to making a positive difference for patients in our communities. Our physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours.
MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.
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