Porterville Server

4 days ago

Porterville, California, United States Denco Family Full time
Job Overview

We are seeking a Customer Service Associate to join our team at Denny's in Porterville, CA. This role involves providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:
  • Greets guests immediately upon arrival and acknowledges them at departure
  • Assists with guests seating, utilizing proper arrival order and rotation procedures
  • Suggestively sells and achieves guest check average targets
  • Accurately enters orders on the point of sale system
  • Prepares beverage orders as well as some appetizers, salads, and desserts
  • Delivers food and beverage orders timely and in accordance with standards
  • Attends to guests during the entire dining experience in a prompt and courteous manner
  • Demonstrates knowledge of station and floor breakdowns
  • Possesses strong product and menu knowledge
Qualifications:
  • Must be able to communicate effectively in English both orally and in writing
  • Must be able to pass all required tests and training requirements for the position
  • Must be able to work in a team environment
  • Must be able to meet Denny's uniform and grooming standards and maintain them throughout the shift
  • Must be able to work a flexible schedule, including holidays, nights and weekends
  • Possesses excellent guest service skills
  • Possesses basic math skills (add, subtract, multiply and divide)
Benefits:
  • Medical, Dental, and Vision Benefits (for full time employees)
  • Employee Discount - receive 50% discount on meals during your shifts
  • FREE Beverages - receive free soft drinks, coffee, tea and water during your shifts
  • FREE Uniform - receive a brand-new uniform at orientation
  • Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants
  • Flexible Schedules - we'll work with you because employee work/life balance matters
  • Employee Referral Bonus - refer a friend and get paid
  • Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances
  • Advancement - On-the-job skills training to prepare employees for upward mobility opportunities