Healthcare Coordinator

2 weeks ago


Hillsboro, United States Hillsboro Medical Center Full time
Job Title: Healthcare Coordinator

About the Role:

This is a dynamic opportunity to join Hillsboro Medical Center as a Healthcare Coordinator. In this role, you will play a vital part in ensuring seamless patient care and effective communication between healthcare providers, patients, and insurance companies.

Key Responsibilities:

  1. Process referrals and authorizations as per various insurance plans for consultations, studies, and procedures.
  2. Obtain authorization for medications with insurance companies as needed, both prescription and infusion medications.
  3. Coordinate the sample medication program within the clinic, including receiving medication, updating and reconciling the medication log, and providing drug documentation to providers.
  4. Work with patients to find co-pay and drug assistance.
  5. Prepare and route medical information to third parties and referral physicians with proper authorization and notation.
  6. Maintain appropriate notations and copies of documents in patient charts.
  7. Respond to requests for status of referrals.
  8. Verify insurance eligibility for physician visits.
  9. Answer and follow-up on telephone inquiries, direct callers to other providers or departments when appropriate, and triage and document accurately telephone calls from patients.

Requirements:

  • Demonstrate professional appearance and personal conduct.
  • Use effective communication skills and demonstrate excellent telephone skills and customer service skills.
  • Demonstrate working knowledge and understanding of medical terminology and insurance authorization processes.
  • Demonstrate personal computer skills, including working knowledge of Word and Excel programs.
  • Demonstrate confidentiality in dealing with patients, patient families, and co-workers.


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