Customer Service Representative

10 hours ago


Lumberton, North Carolina, United States Robeson County Full time
Job Summary

We are seeking a highly skilled and courteous Customer Service Representative to join our team at Robeson County Local Government. As a key member of our Mapping/GIS Division, you will be responsible for providing exceptional customer service to taxpayers and the general public.

Key Responsibilities
  • Answer phone calls and respond to inquiries in a professional and courteous manner.
  • Provide general information on tax records and other data in computerized files.
  • Exercise tact and courtesy when interacting with taxpayers and the public.
  • Report to the Director, Mapping/GIS Division.
Requirements
  • A high school diploma and 2 years of experience in customer service, preferably in a tax-related field.
  • A valid North Carolina driver's license is required upon hire and duration of employment.
  • Must pass a pre-employment drug test, Motor Vehicle Records driver license check, and submit to random, reasonable suspicion, and post-accident drug and alcohol testing.
  • A criminal background check must be completed by the County of Robeson for potential applicants.
Equal Opportunity Employer

Robeson County Local Government is an equal opportunity employer and considers applicants on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other legally protected status.



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