Key Account Development Manager

7 days ago


Sunnyvale, California, United States PMT Management Full time

About PMT Management

PMT Management is a culture-forward business management firm that values diversity, inclusivity, and professional growth.

As a dynamic and supportive environment, we prioritize our team members' well-being and invest heavily in their training and development.

The Opportunity

We are seeking an experienced Customer Outreach Representative to connect with consumers and team members alike, providing top-notch customer experiences every step of the way.

  • Main Responsibilities: Develop daily strategies to optimize client CRM and drive profitability, engage with consumers, offer friendly and helpful assistance with product inquiries, navigate challenging customer questions with a solution-oriented approach, learn and apply sales techniques for high closing rates and customer retention, facilitate purchase orders and onboard clients and consumers seamlessly, proactively generate new accounts and ensure timely responses to account inquiries, and embrace additional training opportunities for continuous skill development.

What We're Looking For:

  • A friendly and approachable demeanor with a focus on building positive relationships, ability to multitask efficiently and prioritize tasks effectively, excellent communication skills with an outgoing personality, 1-5 years of customer service experience, demonstrating proficiency in negotiation and upselling, and thrives in a dynamic environment and remains composed under pressure.

Salary Estimate: $50,000 - $70,000 per year, based on location and experience.



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