Member Team Lead
4 weeks ago
Key Responsibilities:
Supervise and train associates to ensure excellent customer service
Communicate goals and feedback to associates
Resolve member complaints and issues
Communicate and support membership by providing information on membership types, programs, and benefits
Oversee the assigned area of responsibility by handling claims and returns, zoning the area, and maintaining the cleanliness of the parking lot
Requirements:
6 months retail experience including operating front-end equipment
6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications:
Leading a front-end team
Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Benefits:
Competitive pay
Performance-based bonus awards
Health benefits, including medical, vision, and dental coverage
Financial benefits, including 401(k), stock purchase, and company-paid life insurance
Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
About Sam's Club:
At Sam's Club, we offer a competitive pay and benefits package, as well as opportunities for career growth and development. We are committed to providing a positive and inclusive work environment for our associates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.
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