Live Nation Event Coordinator

5 days ago


New York, New York, United States Live Nation Full time

Overview

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We are passionate about delivering exceptional live experiences for our fans. As a key member of our team, you will play a vital role in ensuring the smooth execution of events at one of our iconic venues.

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About Us

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LIVE NATION is a global leader in live entertainment and ticketing. With a world-class portfolio that reaches all aspects of the live event industry, we offer an exciting and dynamic work environment with opportunities for growth and development.

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Job Description

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We are seeking a highly motivated and organized individual to join our team as an Operations Supervisor. In this role, you will be responsible for working directly with the Ops Manager and Security Supervisor to perform day-of-show duties. You will respond to elevated staff/guest inquiries and concerns regarding all shows, artist meet-and-greet packages, amenities, and VIP programs.

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You will work through and correct guest concerns and complaints related to security and customer service situations. You will follow up with Security and Guest Services teams to ensure service standards are met. You will also perform opening/running/closing duties according to Live Nation policy and inform guests of Music Hall amenities and make recommendations.

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Responsibilities

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  • ">
  • Work directly with Ops Manager and Security Supervisor to perform day-of-show duties">
  • Respond to elevated staff/guest inquiries and concerns">
  • Work through and correct guest concerns and complaints">
  • Follow up with Security and Guest Services teams to ensure service standards are met">
  • Perform opening/running/closing duties according to Live Nation policy">
  • Inform guests of Music Hall amenities and make recommendations">
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Requirements

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To succeed in this role, you must have:

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  • A high school diploma required">
  • Responsible Alcohol Awareness Training Certification or Equivalent">
  • Working knowledge of high-volume nightclub operations, responsible alcohol service, and guest relations">
  • Skills in guest relations/staff relations – assessing and anticipating special needs of guests">
  • Prioritization of duties and effective communication skills">
  • Ability to handle multiple tasks/issues at once effectively, with an upbeat attitude">
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Benefits

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We offer a competitive salary of $20.00 - $25.00 USD Hourly, depending on location and experience. Our benefits package includes:

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  • Generous vacation, healthcare, and retirement benefits">
  • Student loan repayment program">
  • Six months of paid caregiver leave">
  • Perks like free concerts and festivals">
  • Tuition reimbursement">
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About Us

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LIVE NATION Entertainment is the global leader in live entertainment and ticketing. We are committed to providing exceptional live experiences for our fans and fostering a positive and inclusive work environment.



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