Patient Services Senior Lead

1 day ago


Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full time
Job Summary

The University of Michigan Health System is committed to delivering exceptional patient care and service excellence. As a Patient Services Senior Lead, you will play a vital role in coordinating patient services, managing schedules, and ensuring adequate coverage for our centralized check-in and check-out teams.

Responsibilities
  • Serve as a key member of the Children & Women's Adult BMT and Leukemia Clinic and Infusion Leadership Team
  • Coordinate patient services assistance schedules, manage requests for time off, and ensure adequate coverage for the centralized check-in and check-out teams
  • Support complex procedure room and infusion schedules, MiChart admin inbasket, provide as needed faculty administrative support, train staff, and promote practices for patient-centered excellence

We are seeking an experienced professional with strong leadership skills, excellent customer service, and interpersonal and communication skills. The ideal candidate will have 5+ years of experience, a high school diploma or GED, and be proficient in computer and keyboarding skills.

Benefits
  • Estimated Salary: $65,000 - $80,000 per year, depending on experience
  • Excellent medical, dental, and vision coverage effective on your first day
  • 2:1 match on retirement savings


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