Equipment Maintenance Specialist

6 days ago


Anchorage, Alaska, United States Alyeska Resort Full time

Alyeska Resort is a premier destination for outdoor enthusiasts in Girdwood, Alaska. As an Equipment Maintenance Specialist, you will play a crucial role in ensuring the performance and safety of our rental and customer-owned equipment.

Job Overview

This position requires a minimum of 18 years of age and multiple seasons of experience in equipment maintenance and tuning. You must have knowledge of ski and snowboard gear and accessories, as well as required certifications for various brands. Prior experience with Wintersteiger and Grindrite repair machinery is preferred.

Responsibilities
  • Welcome and assist guests professionally to ensure a positive and efficient experience.
  • Perform standard maintenance on customer-owned equipment and Alyeska's rental fleet.
  • Collaborate with the rental shop team to ensure proper inventory management and equipment availability.
  • Maintain detailed records of equipment maintenance, inspections, and repairs for tracking and compliance purposes.
  • Provide guidance on equipment adjustments to enhance guests' comfort and performance.
  • Conduct routine safety inspections on rental equipment to identify and address any potential hazards or maintenance needs.
  • Aid the rental shop during peak hours to meet guests' equipment needs.
  • Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level.
  • Promptly address and resolve any guest concerns or issues related to rental equipment.
Requirements
  • Effective verbal and written communication skills.
  • Strong interpersonal skills.
  • Excellent customer service aptitude.
  • Ability to assist guests of all ages, backgrounds, and abilities.
  • Availability for a flexible work schedule that includes weekends and holidays.
Benefits
  • Vision, Dental, and Medical Insurance for regular full-time employees.
  • Paid holiday and paid time off (Vacation and Personal).
  • Free Season Pass for employees and qualified dependents.
  • Roth 401(k) and 401(k) Retirement Savings Plan.
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels.
  • Discounts in Resort restaurants, shops, and Nordic Spa.

The estimated salary for this position is $18 per hour. If you are passionate about delivering exceptional guest experiences and ensuring the highest standards of equipment maintenance, we encourage you to apply.



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