Account Manager

3 days ago

Benton, Illinois, United States Coca-Cola Company Full time
Job Summary

The Account Manager is responsible for selling and ordering product for customer accounts. This role serves as the frontline liaison and ensures customer satisfaction is achieved. The Account Manager is responsible for rotating company product by date, both out in the market and in inventory. They aid the merchandising team by keeping products stocked and available onsite.

Key Responsibilities
  • Orders product at accounts on an assigned sales route, determining product needs and placing and transmitting appropriate orders for each one. Utilizes technology for order processing and inventory and other applications pertinent to the success of the job.
  • Executes and sells big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met. May sell in Customer Marketing Agreements (CMA).
  • Builds, changes, and removes product displays and POS (Point of Sale). Ensures proper pricing. Cleans product space and secures damaged or defective product. Repacks product when/where possible. Transports, replaces, and maintains POS advertising as appropriate for the account.
  • Communicates account activities with the customer to ensure quality and timely service. Works with and collaborates internally with merchandisers and drivers; maintains communication about goals, projects, and day-to-day needs of accounts.
  • Ensures consistent adherence to merchandising and customer service standards. Stocks and merchandises products in the allocated beverage section including coolers, racks, and secondary displays.
  • Maintains end-to-end ownership of the account through appropriate action and/or communication.
Requirements
  • High School Diploma or GED is required. Bachelor's degree preferred.
  • Minimum of two years of work experience required.
  • Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred.
  • Basic computer application and technology skills required.
  • Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.
  • This position requires you to use your personal vehicle during work hours with reimbursement. Proof of insurance covering business use is required at time of hire.
  • Must be open to flexible schedule; may be required to work some holidays to meet customer demands.
About Heartland Coca-Cola

Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee, and nutrition. We value our people, customers, and community which drives our passion to work and win together as a team.

We offer a competitive benefits package to our full-time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs, and tuition reimbursement. This role may be eligible to participate in an incentive program, subject to the rules governing the program. Pre-employment background check is required.

Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.

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