Lead Exterior Cleaning Specialist
1 week ago
Job Summary:
Window Genie is a leading home service franchise dedicated to enhancing the look and value of homes through various exterior cleaning services. As a Lead Exterior Cleaning Specialist, you will be a key member of our team responsible for delivering high-quality exterior cleaning services to residential and commercial customers. You will lead a team of technicians, develop new business opportunities, and ensure exceptional customer service.
Key Responsibilities:
- Provide exceptional exterior cleaning services, including window cleaning, roof cleaning, pressure washing, gutter cleaning, and holiday lighting.
- Lead and mentor a team of up to 4 technicians, providing guidance and support to ensure high-quality work and excellent customer service.
- Identify and address customer concerns proactively, ensuring customer satisfaction and loyalty.
- Enforce quality control standards and assist team members as needed on projects.
- Act as a liaison between upper management and teams, ensuring effective communication and collaboration.
- Develop and implement a repair and maintenance schedule for equipment and vehicles.
Requirements:
- 6-12 months of experience in a management role, preferably in a small team setting.
- Physical ability to lift ladders and work at heights.
- Valid driver's license.
- Excellent communication and interpersonal skills.
- Professional appearance and personality.
Compensation:
$22.00 per hour. Window Genie is a drug-free workplace and offers a competitive compensation package.
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