Client Relationship Manager

1 day ago


Los Angeles, California, United States The Party Staff Full time
About Us

The Party Staff, Inc. is a leading provider of temporary staffing solutions for the hospitality industry.

We specialize in delivering highly skilled and reliable staff to ensure exceptional service for events, hotels, schools, hospitals, and other hospitality venues and corporate dining.

We are committed to fostering strong relationships with our clients and providing top-notch service.

Job Summary

We are seeking a dynamic and experienced Client Relationship Specialist to drive new business opportunities, nurture client relationships, and expand our market presence.

Key Responsibilities
  • Develop and implement marketing strategies to create new business opportunities and expand our client base.
  • Maintain working relationships with existing and prospective clients through exceptional client services and timely follow-ups.
  • Meet or exceed sales target objectives and service performance requirements through new and existing customer sales and by providing excellent service and customer satisfaction.
  • Generate weekly activity reports to be turned into branch or regional manager.
  • Maintain accurate records of client interactions, including phone calls and emails.
  • Stay updated on industry trends, knowledge, and innovation through networking and participating in industry-related events.
  • Sales Calls: Strategic planning, presentation, and delivery to potential and existing clients to generate sales and build client base.
  • Outbound Calling: Contact prospective clients through email, social networks, or phone.
  • Travel will be required to attend client events to assist with check-ins and ensuring quality control; up to 25%.
Requirements
  • Ability to build and maintain client relationships effectively.
  • Strong understanding of hospitality operations.
  • Proficient with Microsoft Office Suite.
  • Experience with Mac and Mac-based programs.
What We Offer
  • Competitive salary and commission structure.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment that values personality and creativity.
  • The chance to be part of industry events.

The Party Staff, Inc. is an equal opportunity employer and makes employment decisions on the basis of merit.



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