Customer Service Representative

1 week ago


Grapevine, Texas, United States IWG PLC Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Community Associate. As a key member of our community team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience at our center.

Responsibilities:
  • Manage multiple tasks simultaneously while providing top-notch service to customers
  • Build strong professional relationships with customers and colleagues
  • Take ownership of problems and find solutions
  • Provide administrative and support services to customers
Requirements:
  • 1+ years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to adapt to fast-changing situations
  • Familiarity with MS Office and other basic IT equipment
  • Legal eligibility to work in the United States and at least 18 years old
What We Offer:
  • Competitive total compensation package: $17.62 per hour
  • Generous paid time off plans (sick and vacation)
  • 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
  • Competitive 401K Program, with a Company match
  • Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
  • Quarterly bonus plan program
  • Bright and inspiring work environment
  • Training and development opportunities aligned with great career path opportunities
  • Professional workplace community (business casual attire required)


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