Financial Operations Manager for Bank of America
9 hours ago
About the Job:
As a Financial Center Assistant Manager at Bank of America, you will be responsible for overseeing the daily operations of a financial center, ensuring the smooth and efficient functioning of the teller line, and driving business results through effective management routines and coaching.
Key Responsibilities:
- Manage client traffic, engaging and appropriately routing clients to ensure excellent customer service
- Oversee business results through formalized management routines and coaching to improve financial center performance
- Create a world-class client experience environment by fostering a positive and inclusive work culture
- Implement market-level initiatives prescribed by market leaders to drive growth and innovation
- Drive operational excellence by engaging employees on business strategy and encouraging teamwork and collaboration
Requirements:
- A motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Excellent communication and interpersonal skills to build strong relationships with clients and colleagues
- Ability to learn and adapt to new information and technology platforms, including problem-solving and critical thinking skills
- Strong analytical and decision-making skills to interpret performance results and identify opportunities for growth
- Flexibility to work weekends and/or extended hours as needed, while maintaining a healthy work-life balance
Desired Qualifications:
- Experience in financial services, including mortgage, retail, and hospitality industries
- Bilingual skills to effectively communicate with diverse client base
- Leadership development and talent management skills to foster growth and succession planning
About Us:
Bank of America is committed to being a great place to work, offering a range of benefits and programs to support the well-being of our teammates, including competitive pay, comprehensive health insurance, and retirement savings plans.
Earnings Estimate:
The estimated annual salary for this role is $60,000 - $80,000, based on industry standards and location. This figure may vary depending on individual qualifications and performance.
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