Logistics Operations Manager
7 days ago
We are seeking a highly experienced Logistics Operations Manager to join Gently US Inc in Los Angeles, CA. As a key member of our leadership team, you will be responsible for leading the successful operational management of our rapid expansion and ensuring excellence in the execution of our ambitious vision.
Company OverviewGently US Inc is an innovation-driven, same-day fulfillment and delivery provider enabling e-commerce and retail brands to offer lightning-fast, cost-efficient, and sustainable same-day delivery and returns. With significant early-stage funding secured, we have grown over 50% month-over-month and closed partnerships with leading brands and retailers.
Key Responsibilities- Develop and implement a scalable logistics infrastructure to support rapid growth across fleet management, middle mile transportation, sortation, warehouse management, fulfillment, and last mile delivery.
- Lead and implement data-driven procedures and systems across the company to ensure operational efficiency, customer satisfaction, and effectiveness.
- Develop and implement robust supply chain metrics, cost models, and KPIs to measure performance and track progress against goals.
- Oversee day-to-day logistics operations and workforce, ensuring timely and cost-effective fulfillment and delivery.
- Manage relationships with third-party logistics providers and negotiate contracts to optimize costs and service levels.
- Provide leadership for continuous improvement in current logistic setup (e.g., processes, technology/tools, physical infrastructure, vendor partnerships, etc.).
- Directly responsible for P&L, compliance, and workforce (e.g., hiring, training, and developing logistics staff).
- 10-15 years' experience in logistics, supply chain, 3PL, last-mile, operations, or related field, especially in an entrepreneurial environment.
- Substantial experience in developing logistics/last-mile operations for both retail and DTC eCommerce business.
- Proven track record of scaling operations from a pre-seed/seeds company to series B or later in a senior leadership role, with direct responsibility of P&L.
- Proven track record of adopting technology and analytical solutions to optimize logistical processes and achieve business objectives.
- Strong understanding of supply chain best practices, industry trends, and emerging technologies.
- Entrepreneurial, growth mindset, scrappy, roll-up-the-sleeves attitude.
Total compensation $150,000-$180,000 (including bonus) plus competitive stock option package as a key early-stage leader.
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