Customer Service Representative

3 weeks ago


Moorhead, Minnesota, United States Sherwin-Williams Full time
About This Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sherwin-Williams. As a key member of our retail sales team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
- Process sales transactions accurately and consistently with policies and procedures
- Build trust relationships with wholesale and retail customers
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse

Requirements

- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications

- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language

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