In-Depth Claims Investigator
7 days ago
Field / Claim Investigator role at Frasco Inc. involves conducting insurance claims investigations, including taking recorded claimant and witness statements, as well as performing scene investigations.
Key Responsibilities:
- Conducting thorough investigations of complex insurance claims
- Taking detailed and accurate statements from claimants and witnesses
- Reviewing assignments and supporting documentation to determine case objectives and client expectations
- Daily submission of updates regarding work performed on each case
- Maintaining a sufficient level of client billable hours
- Preparing and dictating detailed investigation reports
- Meeting strict due dates for all assigned tasks
Requirements:
- Bilingual in Spanish and English (required)
- A self-starter who takes ownership of results and performance
- Strong attention to detail with commitment to accuracy and quality
- Exceptional writing skills
- Ability to effectively communicate with others
- Active listening skills
- Effective time management skills with ability to meet deadlines
- Ability to work independently
- Valid driver's license and vehicle
- Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
- Smartphone and Computer or laptop with good internet connection
- Licensing: Applicants in Florida should possess a current Florida class C Private Investigator license, or Class CC PI Intern license
Preferred Skills/Experience:
- Associate or Bachelor's Degree in Criminal Justice or related field
- Loss Prevention experience
- General knowledge of insurance law
- AOE/COE investigative experience
- Claim Investigator / Field investigations experience – Face to face statements
- Experience in investigation of Life Insurance and Disability claims, Workers Compensation, product/auto/general liability claims, and contestable death claims
Salary: The salary for this position is competitive and commensurate with experience, estimated around $60,000 per year, depending on location and qualifications.
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