In-Depth Claims Investigator

7 days ago


Miami, Florida, United States Frasco Inc Full time

Field / Claim Investigator role at Frasco Inc. involves conducting insurance claims investigations, including taking recorded claimant and witness statements, as well as performing scene investigations.

Key Responsibilities:

  • Conducting thorough investigations of complex insurance claims
  • Taking detailed and accurate statements from claimants and witnesses
  • Reviewing assignments and supporting documentation to determine case objectives and client expectations
  • Daily submission of updates regarding work performed on each case
  • Maintaining a sufficient level of client billable hours
  • Preparing and dictating detailed investigation reports
  • Meeting strict due dates for all assigned tasks

Requirements:

  • Bilingual in Spanish and English (required)
  • A self-starter who takes ownership of results and performance
  • Strong attention to detail with commitment to accuracy and quality
  • Exceptional writing skills
  • Ability to effectively communicate with others
  • Active listening skills
  • Effective time management skills with ability to meet deadlines
  • Ability to work independently
  • Valid driver's license and vehicle
  • Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
  • Smartphone and Computer or laptop with good internet connection
  • Licensing: Applicants in Florida should possess a current Florida class C Private Investigator license, or Class CC PI Intern license

Preferred Skills/Experience:

  • Associate or Bachelor's Degree in Criminal Justice or related field
  • Loss Prevention experience
  • General knowledge of insurance law
  • AOE/COE investigative experience
  • Claim Investigator / Field investigations experience – Face to face statements
  • Experience in investigation of Life Insurance and Disability claims, Workers Compensation, product/auto/general liability claims, and contestable death claims

Salary: The salary for this position is competitive and commensurate with experience, estimated around $60,000 per year, depending on location and qualifications.



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