Learning Management System Coordinator
4 weeks ago
The Learning Management System Administrator will be responsible for the coordination and management of our learning management system, including onboarding materials, courses, clients, and groups. This role will oversee the creation and management of courses and users on the LMS platform, work with the managing director to establish procedures for LMS usage, and create and optimize visual elements and content for web use.
Key Responsibilities- Manage course and user creation on the LMS platform
- Collaborate with the managing director to develop LMS usage procedures
- Create and optimize graphics, images, and other visual elements for web use
- Develop and optimize content elements for web use
- Upload and create course and product pages
- Set up and build group pages as needed
- Onboard users and groups to the LMS
- Work with bookkeeping to onboard BtoB customers and set up payment scheduling
- Monitor support inquiries and respond to LMS-related concerns
The ideal candidate will possess:
- Proven experience in education content development or a similar role
- A high level of integrity and ethics, establishing trust and maintaining client confidentiality
- Superior interpersonal and relationship-building skills
- Solid customer service orientation
- Well-honed active listening skills
- Punctuality, dependability, and organization
- The ability to take initiative and work independently
- 4-year college degree required
- Knowledge of LearnDash required
- Knowledge of Microsoft 365 and social media channels preferred
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