Assistant Branch Manager

4 weeks ago


Royal Oak, Michigan, United States InTouch Credit Union Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at InTouch Credit Union. As a key member of our leadership team, you will be responsible for providing exceptional customer service, leading a team of branch staff, and driving sales and business development initiatives.

Key Responsibilities
  • Work closely with the Branch Manager to achieve branch objectives and goals.
  • Lead and develop a team of branch staff to deliver service excellence and drive sales growth.
  • Perform sales coaching and provide leadership guidance to staff.
  • Generate and sell consumer accounts to expand our member base.
  • Support the Branch Manager in determining sales and business development needs.
  • Ensure compliance with all branch policies and procedures.
  • Perform transactions for members, including opening accounts, originating loans, and resolving service issues.
Requirements
  • Two years of college or commensurate professional experience.
  • Three or more years' experience in the financial services industry.
  • Minimum one-year supervisory experience.
  • Credit Union experience a plus.
Preferred Qualifications
  • Working knowledge of teller and balancing functions, loan documents and processes, and deposit products and services.
  • Proficient in Microsoft Products.
  • Knowledgeable about core processing systems.
  • Compliance with Federal Bank Secrecy and Money Laundering rules.
Physical Requirements

This role requires the ability to stand or sit for long periods of time, as well as the ability to lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer
  • A competitive salary range of $52,000 to $55,730.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work in a dynamic and growing organization.

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including your resume and a cover letter, to [insert contact information].


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