Housing Intake Coordinator

1 week ago


Monroe, Michigan, United States Monroe County Opportunity Program Full time
Job Summary

We are seeking a highly organized and detail-oriented Housing Intake Coordinator to join our team at Monroe County Opportunity Program. The successful candidate will be responsible for meeting with clients, completing applications for various programs, and connecting clients with other agencies for additional services.

Key Responsibilities
  • Screen new and potential clients via phone and in-person, explaining department programs and services
  • Prepare and send out needs letters for requested services
  • Schedule client appointments and ensure all necessary documentation is obtained
  • Complete applications for Weatherization, Home Rehabilitation, MIHOPE, and utility assistance programs
  • Meet with clients to verify income, perform calculations, and determine eligibility
  • Verify documentation and update client files in FACSPro or other database systems
  • Network with other service providers and make referrals as needed
  • Educate families on energy conservation and assist with outreach events
  • Perform general clerical duties, including filing and typing
Requirements
  • High School Diploma or equivalent
  • Experience with Microsoft Word and Excel preferred
  • Ability to perform calculations and determine income eligibility
  • Access to a vehicle during work hours and a good driving record
Terms of Employment

This is a grant-funded position, renewable each year upon grant renewal. The successful candidate will work full-time (40 hours per week) at our Central Office.



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